General sales conditions

Cancellation conditions


For any booking less than 4 nights or 4 rooms :

  • 48h previous arrival : free of charge.
  • Less than 48h and before 24h previous arrival: the first night without extras is charged and non-refundable.
  • Less than 24h before arrival: the amount of the booking without extras is charged and non-refundable.
  • In the event of a no-show at the hotel, the total amount of the booking without extras is charged and non-refundable.

For any booking over 5 nights or 5 rooms:

  • The hotel is in its right to ask for a 30% non-refundable prepayment.
  • In the event of a cancellation less than a week before arrival, the total amount of the booking without extras is charged and non-refundable.
  • In the event of a no-show at the hotel, the total amount of the booking without extras is charged and non-refundable.

Payment and pre-payment conditions


The credit card is needed for the booking. CB VISA, MASTERCARD and AMERICAN EXPRESS are accepted.
Payments by cheques are accepted.
Vacation vouchers are not accepted.

Check-in / Check-out


The check-in will be made between 3 pm and 9 pm (late check-in possible on demand) and in conformity with the hotel’s policy, the check-out must be before 11am